Frequently Asked Questions
What if I can’t run the race? Can I get a refund or transfer my entry to someone else?
Entry fees are non-refundable. This means once we have received your entry, you will not receive a refund if you cannot participate.
If the event is cancelled due to unforeseen circumstances, you will be eligible for a 100% credit to the event the following year.
Can I switch distances?
Yes, if you register for the race and then would like to switch to a shorter distance, please let us know at least three days before the race (so we can update the database with the correct bib numbers). If you would like to go up in distance, you will need to pay the difference in price from your entry to the distance you would like to run before we will switch you.
Will the race be cancelled or postponed?
The race will not be cancelled or postponed due to cold temperatures, snow, rain, wind or any other inclement weather.
If the race is cancelled or postponed due to COVID, registered runners can choose to run the virtual race, or receive a 100% credit to run the following year.
I didn’t get a confirmation email!!
First, check your junk email box. If you cannot find it there, check your credit card statement to be sure that your credit card was charged. If it was and you cannot find your confirmation email, please click the Confirm and Manage My Entry link in the right column. This will allow you to either login or create and account to resend your confirmation email.
How do I get to the race? When does it start? What age groups do you use?
Directions to the event can be found by clicking here.
Information of start times and age groups can be found by clicking here.
When and where can I pick up my race packet?
Information about packet pick-up can be found by clicking here.
Are dogs allowed?
Dogs are permitted to run the event with you. However, they must remain leashed on a leash 6 feet or shorter.
Are strollers allowed?
Yes, but please be aware of other runners.
Can I wear headphones?
While our insurance regulations prohibit the use of headphones, you may wear them at your own risk.
Can I walk the race?
Yes, as long as you can finish in about four hours.
If the course is 13.1M (or 10K depending on the event), why does my GPS say 13.06 miles?
The half marathon course is USATF certified. It has been extensively marked and measured using a Jones counter per USATF certification guidelines, which are accurate to one centimeter.
Contact Us
If you did not find the answer you were looking for in the FAQ’s, then please fill out the form below to send us an email.
